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Datacenter Infrastructure Field Support
Service Overview
At KompiTech, we understand that the consistent operation of your network is mission-critical. Our in- house IT experts will customize and manage cost-effective and efficient Internet and data solutions so that you can focus on your core business, not your network.
KompiTech’s round-the-clock professionals work to resolve your network-related challenges. We provide wired and wireless business network solutions, that offer consistent user experience and address common networking challenges, whilst allowing you to take control of the future of your network. This means that you are flexible to adopt new technologies, improve your infrastructure, increase performance, and lower your costs.
LAN/WAN
For over ten years, KompiTech’s Network Operations Center has been providing around-the-clock monitoring, maintenance, and support for the company WAN and/or LAN to customers all around the world.
Our IT experts manage customers’ LAN/WAN and allocate physical resources to monitor, troubleshoot, or coordinate replacement equipment when necessary.
With a number of certified cooperating partners and vendors, KompiTech Network Management Services is the only IT support you need to reduce the risk of unplanned downtime, to improve global agility, simplify management and provide higher network capacity at a lower cost.
Partners and Vendors
- Cisco
- Palo Alto
- HP
- Dell
- Juniper
- ADTRAN
IT Security Management
Our Managed Security Services have been providing a range of Cloud Security services for customers for the last ten years.
KompiTech’s Security Operations Centre supports customers around the world 24 hours a day, seven days a week. Together with the team of skilled and trends-savvy IT security experts, they form the KompiTech’s enterprise-grade cybersecurity services to safeguard your hybrid cloud and multi-cloud environments.
Router Management
KompiTech router management service takes over the responsibility of managing your network routers from provisioning to router configuration and installation, as well as management, and maintenance.
You will eliminate the hassles and expenses associated with managing your network routers and immediately see the benefits of cost-efficient, effective network router solutions.
Key Benefits of our Datacenter Infrastructure Field Support
offered on KompiTech BLiTS ITSM Platform
70%
Faster ticket resolution achievable through BLiTS autonomous service platform combined with our proactive local support engineers.
60%
Cost reduction through automation and IT support costs associated with multi-layers of IT providers or sub-contractors.
100%
Service efficiency, real-time communication flow, and full-service visibility to customers.
A whole free month to try out
KompiTech BLiTS Mobile Devices Support
- Full access to our 24x7 Service Desk
- Access to experienced and professional KompiTech technicians
- Request IT help anywhere globally
- Instant platform access utilizing KompiTech online legal agreement, no prolonged legal contract process
- Pay by invoice or credit card
- Pay per hour of service
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Up to 10 tickets included in the Business package
Have more monthly tickets?
From $0 per month
